INTRODUCTION

This privacy policy covers situations where AWNL ("AWNL", "we", "us" or "our"), access, collect, use, disclose or transfer your personal information in paper or electronic form. This also applies to any online and mobile website, application, and digital service ("Services") of AWNL including but not limited to awnl.se.

It also describes your data protection rights, including a right to object to some of the processing which AWNL carries out (e.g., direct marketing). More information about your rights, and how to exercise them, is set out in the "Your rights as a data subject" section. You can also learn about cookies and similar technology in this notice.

INFORMATION WE COLLECT

We collect information about you when you:

• Visit our website and browse our collections
• Register for an account or subscribe to our communications
• Place an order or make a purchase
• Contact our customer service team
• Participate in surveys, competitions, or promotional activities

This information may include:

• Personal details: name, email address, telephone number, postal address
• Payment information: billing address, payment method details
• Order history and preferences
• Communication preferences and marketing consent
• Technical data: IP address, browser type, operating system, referring website

HOW WE USE YOUR INFORMATION

We process your personal information for the following purposes:

• Processing and fulfilling your orders
• Providing customer service and support
• Sending order confirmations and delivery updates
• Improving our products, services, and website functionality
• Sending marketing communications (with your consent)
• Fraud prevention and security monitoring
• Compliance with legal obligations

COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies to enhance your browsing experience and provide personalised content. Cookies are small text files stored on your device that help us:

• Remember your preferences and shopping basket contents
• Analyse website traffic and user behaviour
• Provide targeted advertising through approved partners
• Ensure website security and prevent fraud

You may disable cookies through your browser settings, though this may limit certain website functionality.

SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. We may share your information with:

• Trusted service providers who assist with order fulfilment, payment processing, and delivery
• Marketing partners (only with your explicit consent)
• Legal authorities when required by law or to protect our rights

All third parties are contractually required to maintain the security and confidentiality of your information.

YOUR RIGHTS

Under data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing for marketing purposes
• Withdraw consent at any time
• Request a copy of your information in a portable format

CONTACT US

For questions about this privacy policy or to exercise your rights, contact us at support@awnl.se

This policy was last updated in September 2025. We may update this policy periodically to reflect changes in our practices or applicable law.