Please refer to our gift packaging for the wrapping of your received gift.

The default chain for your pendant necklace gift is a stainless steel chain. If you prefer a sterling silver chain, you can purchase one separately. For more options, please visit our section on silver chains.

Each season's selection is thoughtfully curated to reflect our current collection theme and to complement the aesthetic of our partner creators. If your preferred piece isn't part of this season's edit, we won't be able to proceed with collaboration this quarter — but we'd be delighted to revisit your selection in the next seasonal curation.

For information regarding our shipping policy, please refer to our shipping and delivery section. Note that delivery times may vary for pre-ordered and in-stock items; specific details can be found in the descriptions.

Yes, all gifts come with a warranty and after-sales service provided by the brand.