Shipping policy

Warehouse Locations & Shipping Options

We operate from two strategic warehouse locations to serve you better:

Stockholm Warehouse (Serving Europe & Worldwide)

To Europe:

• Free Shipping: Orders $100+ USD
• Standard Shipping: $15 USD/EUR for orders under $100
• Carrier: PostNord/DHL Express
• Express Options:
  • DHL Express: $80 USD (orders under $500) | $100 USD (orders $500+)
• Delivery Time:
  • PostNord: 2-7 business days
  • DHL Express: 1-5 business days
    

To Other Regions in Asia:

• Free Shipping: Orders $200+ USD
• Standard Shipping: $30 USD for orders under $200 via PostNord
• Express Options:
  • DHL Express: $80 USD (orders under $500) | $100 USD (orders $500+)
• Delivery Time:
  • PostNord: 5-12 business days
  • DHL Express: 1-5 business days

* Due to new U.S. customs regulations, we have paused complimentary shipping from Stockholm starting August 23, 2025. We continue offering free domestic shipping on U.S. stock items, whilst Stockholm pieces remain available via DHL express. We are working to restore full shipping options and appreciate your understanding.

USA Warehouse (Serving USA & Europe)

To USA:

• Free Shipping: Orders $100+ USD
• Standard Shipping: $15 USD for orders under $100
• Carrier: USPS
• Delivery Time: 1-3 business days

To Europe:

• Express Shipping Only: DHL/FedEx
  • $80 USD for orders under $500
  • $100 USD for orders $500+
• Delivery Time: 1-5 business days

UK Warehouse (Serving United Kingdom Only)

To United Kingdom:

• Free Shipping: Orders £100+ GBP
• Standard Shipping: £15 GBP for orders under £100
• Carrier: Royal Mail/Parcelforce
  
• Delivery Time: 1-5 business days

Processing & Delivery Timeline

Processing Time

• Standard Processing: 1-3 business days to process and prepare for shipment from our warehouse
• All items are in stock and ready to ship.

Total Delivery Time

Regular Orders:

• Europe (from Stockholm): 6-10 business days total
• USA (from LA warehouse): 2-6 business days total
• USA (from Stockholm): 6-15 business days total
• International Express: 2-8 business days total

Holiday Periods:

• Add 2-3 additional business days to all delivery estimates
• Please place holiday orders well in advance

Important Notes

• Tracking Information: Available 48-72 hours after shipment via carrier websites
• Customs & Delays: We cannot guarantee against delays caused by customs clearance or unforeseen circumstances
• Special Requests: Contact our customer service at info@awnl.se for urgent assistance or special shipping requirements
• Pricing: We reserve the right to adjust the prices displayed on awnl.se at any time for any reason.

Delivery times are estimates and may vary based on destination and external factors.