Repair & Replacement Sevice Others 50 AWNL Jewelry

Repair & Replacement Service

£152.00

Options:

Aftersale Repair

Availability

Stockholm Out of Stock

Los Angeles Out of Stock

UK (UK delivery only) Out of Stock

Variant

This link includes repair and shipping costs for specific items. For more information, please consult customer support.

Direct Value

As makers, not retailers, we eliminate middleman markups, pricing each talisman based on its true cost—natural materials, fine craftsmanship, and fairly compensated artisans...

Our pricing is fair and transparent, never inflated for promotional reductions—it remains consistent year-round and across all channels.

We focus on each stone's intrinsic character, not labels of rarity defined by the market. Every stone holds value through its natural qualities and inherent uniqueness.

No two are alike once cut and polished—each talisman you receive is singular, made to be worn and lived with.

SHIPPING

Please read the following shipping information before placing your order to ensure a smooth delivery experience. For more detailed information, please check our Shipping Guide

Free Shipping

Complimentary shipping on orders over $100 (Europe & USA) or $200 (worldwide). We ship from our Stockholm and Los Angeles warehouses via PostNord, USPS, and premium express carriers. For our UK gentlemen, we offer expedited delivery exclusively within the United Kingdom from our UK warehouse via Royal Mail and Parcelforce.
All available shipping options will be displayed at checkout.

Standard Shipping

Regular periods: Delivery typically takes 1-7 business days (Europe & USA, up to 12 days for other regions).
Holiday seasons: Please allow 3-9 business days (up to 15 days) during peak holiday periods.

International Standard Delivery

For international shipments using PostNord services, the final delivery will be handled by your local postal service.
Complete tracking information can be found on our Track My Order page.

International Express Shipping

Premium express options available via DHL/FedEx starting from $80 for faster delivery.
Processing time: Orders processed within 1-3 business days.
Delivery time: Express packages typically arrive within 1-5 business days.

Order Tracking

Tracking information will be available within 48-72 hours after your order ships.

Customer Support

Need assistance? Our customer service team is available to help with urgent delivery needs and shipping inquiries.

RETURN & EXCHANGE

Our hassle-free return process ensures your satisfaction with every purchase. Please review our return policy before initiating any returns. For detailed information, visit our Returns & Exchanges Guide

Exchange & Return Policy

New, unopened items are eligible for exchange or return within 30 days of receipt for a full refund.
Custom products, sale items, and gift cards are non-refundable.

Shipping Costs

Exchange and return shipping costs will be covered if the return is due to our error or a defective item.
For other returns, shipping costs are the responsibility of the customer.

Refund Processing

Refunds are typically processed within up to four weeks from the return shipment date.
Refunds will be issued to the original payment method used for the purchase.

How to Initiate a Exchange or return

Step 1: Contact our customer service at info@awnl.se or through our online chat.
Step 2: Provide clear photos showing the item's condition.
Step 3: Follow our detailed instructions for returning your package.

Important Notes

Returns without prior notification will not be accepted.
All returned items must be in their original condition with tags attached.

For more details, please check our Complete Return Policy

RESPONSIBILITY

A gentleman's talisman should serve a purpose beyond adornment. Guided by that belief, we channel each AWNL purchase into two enduring efforts: delivering safe, sustainable water to communities across Sub-Saharan Africa, and converting ocean-bound plastic into sustainable income for coastal families.

Wells and rainwater systems mean healthier communities and expanded education; plastic converted to enterprise means cleaner oceans and economic empowerment on shore.

Choose AWNL and your piece embodies what a gentleman's talisman should—protect beauty, strengthen communities, and care for the world that forged it.

CLEAN & CARE

Proper care of your jewelry not only maintains its original luster and texture, but also significantly extends its lifespan.

Jewelry Cleaning

When jewelry accidentally gets water droplets, dust, small amounts of oil, or other stains, do not rinse directly with water, and avoid using hard tools for cleaning.
Strictly prohibit the use of alcohol wipes, chemical cleaners, or ultrasonic cleaning machines to prevent damage to the jewelry's surface or internal structure.
Recommended cleaning method: Use clean tissue or towel to gently wipe, or clean with slightly damp tissue, then gently dry with a silver polishing cloth.
For stubborn stains that are difficult to remove (such as glue, large oil stains, paint, etc.), please seek AWNL professional cleaning services to avoid damage from self-treatment.

Sterling Silver Jewelry Maintenance & Repair

Silver oxidation treatment: When oxidation and blackening occur, use a silver polishing cloth to wipe in one direction along the jewelry's texture (avoid circular motions to prevent plating wear), applying slightly more pressure on oxidized areas until luster is restored.
Deep oxidation repair: If silver polishing cloth cannot handle the oxidation, we recommend using AWNL professional electroplating renewal services.
Minor scratches: Can be treated using professional silver polishing cloth with gentle circular motions. Deeper scratches require professional treatment.

Meteorite Jewelry Care & Repair

M meteorite is an iron meteorite, sensitive to humidity. Keep dry and regularly wipe the surface with an oil-free cloth, never soak in water.
Protective coating loss or water-induced rust: Do not attempt self-treatment. Immediately contact AWNL professional meteorite restoration services to avoid secondary damage.

Gemstone & Crystal Care & Repair

For daily cleaning, use a slightly damp pure cotton cloth to gently wipe natural gemstone surfaces, never use ultrasonic cleaning machines.
Gemstone damage treatment: For scratches, cracks, or sun-induced fading, consult AWNL gemstone restoration services to avoid secondary damage.
Soft gemstones (such as garnet, tourmaline) require particularly gentle handling, while hard gemstones (such as sapphire, crystal) are more wear-resistant.

Structural Damage Emergency Treatment

Severe damage types: Elastic cord breakage, chain breakage, gemstone loosening, meteorite detachment, severe deformation, or loosening and other structural issues.
When discovering the above problems, immediately stop wearing and contact AWNL professional repair services for expert advice to avoid self-treatment causing more severe damage.

Proper Storage

When not wearing, store in dedicated jewelry boxes, ensuring each piece is stored separately. Sterling silver jewelry should be stored in anti-oxidation bags to slow natural oxidation process.
Establish a "daily wearing routine" by choosing a fixed location for the jewelry box to avoid random placement that could cause loss or damage.

Proper Wearing Habits

Avoid prolonged continuous wearing: Wearing jewelry while sleeping or bathing may cause tangling in hair or clothing, leading to chain deformation or breakage.
Perfume application precautions: Alcohol components in perfume can corrode gemstone surface coatings and metal luster. Spray perfume first, wait for complete drying (about 5 minutes) before wearing jewelry.
Remove jewelry during sports, sleep, or household activities, especially pieces containing gemstones or meteorites, to avoid scratches or impacts.

Avoid Harmful Environments

Avoid contact with chemicals, perfume, sunscreen, and shampoo. Sterling silver and meteorites should especially avoid sulfur-containing environments and swimming pools (chlorine).
Gemstones should avoid prolonged exposure to sunlight to prevent color degradation. Meteorite jewelry requires special attention to humidity control.
After wearing, gently wipe the surface to remove skin oils and sweat, helping to extend jewelry lifespan.

THE NATURE OF GENUINE GEMSTONES

Each gemstone is sculpted by billions of years of geological processes, with natural patterns and variations that reflect their true value and rarity.

The Beauty of Natural Characteristics

AWNL selects only 100% natural gemstones with no artificial coloring or surface treatments. The internal fractures, inclusions, cloudy structures, and color variations are all naturally occurring features—as unique as fingerprints, confirming their authentic origin and rare value.

Mineral Inclusions

Fine natural gemstones often contain "companion minerals"—tiny crystals, fluid inclusions, or color bands. These aren't flaws but key characteristics that gemologists use to authenticate natural stones and evidence of the gem's unique story and formation process.

Color and Texture Variations

Each gemstone displays subtle differences in color depth, transparency, and luster, resulting from varying concentrations and distributions of trace elements in their formation environment. These natural variations give each stone its distinct character, just as no two leaves in nature are exactly alike.

Presentation and Expectations

While all gemstone images on our website are of actual products, lighting conditions, photography equipment, and screen display differences may cause the stone you receive to vary slightly from the pictures shown. Items will be randomly selected from current inventory, as we celebrate the uniqueness of each piece as a cherished quality.