Repair & Replacement Sevice
This link includes repair and shipping costs for specific items. For more information, please consult customer support.
RETURNS OR EXCHANGE
- Eligibility: Return new, unopened items within 30 days for a full refund. Custom products, sale items, or gift cards are non-refundable.
- Shipping Costs: Refunded if the return is due to an incorrect or defective item.
- Refund Time: Expected within four weeks from the date of the return shipment.
HOW TO START A RETURN
- Contact us at firstname.lastname@example.org or talk online.
- Provide photographic proof of good condition.
- Follow instructions for sending your package.
- Note: Returns without notification will not be accepted.
- International Shipping: We ship internationally, with restrictions on some products and destinations.
- Free for Orders Over $100: Local delivery or postal mail used (Mostly PostNord / USPS).
- Delivery Time:
-Regular: 3-7 business days (up to 15)
-Holidays: 7-10 business days (up to 20)
EXPRESS SHIPPING (FedEx/DHL)
- Expedited Delivery: Available for a fee to most parts of the world.
- Processing Time: 1-3 business days.
- Delivery Time: 5-7 business days.
*Tracking info within 48-72 hours.
*Need Help? Contact customer service for urgent requests or delivery questions.