Sterling Silver Snake Chain

RETURNS OR EXCHANGE

• Eligibility: Return new, unopened items within 30 days for a full refund. Custom products, sale items, or gift cards are non-refundable.
• Shipping Costs: Refunded if the return is due to an incorrect or defective item.
• Refund Time: Expected within four weeks from the date of the return shipment.

HOW TO START A RETURN

• Contact us at info@awnl.se or talk online.
• Provide photographic proof of good condition.
• Follow instructions for sending your package.
• Note: Returns without notification will not be accepted.

FREE SHIPPING

• International Shipping: We ship internationally, with restrictions on some products and destinations.
• Free for Orders Over $100: Local delivery or postal mail used (Mostly PostNord / USPS).
• Delivery Time:

-Regular: 3-7 business days (up to 15)

-Holidays: 7-10 business days (up to 20)

EXPRESS SHIPPING (FedEx/DHL)

• Expedited Delivery: Available for a fee to most parts of the world.
• Processing Time: 1-3 business days.
• Delivery Time: 5-7 business days.

*Tracking info within 48-72 hours.

*Need Help? Contact customer service for urgent requests or delivery questions.